100%
Satisfaction Policy
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buy with Confidence
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guarantee complete Satisfaction
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trust in a brand that delivers
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Whether you purchased a Guard Dog product from one of our fine authorized retailers or from us and you are not completely satisfied with the overall purchase, we will exchange it for another item to your complete satisfaction.
Simple product exchange process
Customer buys Guard Dog Security product from an authorized retailer
Customer has buyer's remorse over product size, color or functionality
Customer contacts
guard dog
customer care
We listen and happily recommend an alternate product for you
Product is shipped back to Guard Dog
See shipping and exchange policy
We replace your purchased item for the one you desire more
We send you back your replacement product free of charge!
Equivalent exchange policy
HOW IT WORKS
Customer buys from an authorized retailer
Customer decides to utilize our 100% Satisfaction Policy
Product value is equivalent to retail price on Guard Dog Security website and is exchanged accordingly
Shipping and exchange policy
30 Days
of purchasing the product
We will provide you with completely free shipping to us and back to you!
60 Days
of purchasing the product
You are responsible for shipping the product to us, but we'll ship it back to you for free!
60 Days
of purchasing the product
100% Satisfaction Policy expires. However, for any product defects, you may always utilize our Guard Dog Lifetime Warranty.
Item must be free of any aesthetic defects, product damage or wear and tear. When shipping the product back to us, the customer is responsible for ensuring that product is packaged securely to prevent in-transit damage. Proof of purchase is required in exchanges.
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